Shipping

DELIVERY   |   CUSTOMS   |   RETURNS

WORLDWIDE SHIPPING

Free shipping on all orders. Your order will be processed within 48 hours.

CUSTOMS, DUTIES AND GST
  • Products sent for delivery outside of Norway may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.

    You will be responsible for payment of any such import duties and taxes.

  • Please note that we have no control over these charges and cannot predict their amount. Contact your local customs office for further information before placing your order.
RETURNS
  • Should you wish to return your order, please do so within 14 days of receiving the product.

    All products should be returned new, unused and in its original packaging.

    All products must be returned via recorded delivery. Returns sent in any other way may not be credited.

    Returns that are damaged may not be accepted and may be sent back to the customer at the customers expense.

  • Returns can be sent to:

    Mariette Røed Torjussen
    Porselensvegen 20
    3920 Porsgrunn
    Norway

  • REFUNDS

    You will be notified by email once your return has been received and processed – this may take up to 30 days.

    Refunds outside of Norway will be refunded excluding taxes and duties incurred.

  • DAMAGED PRODUCTS

    If you receive a damaged product, please contact us immediately.

    All items are checked for defects before they are packed and sent to you. If any damage has occurred during shipping, and there is visible damage to the packaging, please contact us so we can rectify the situation.